Oak & Theory Smart Nutrition Scale

QUESTIONS OF THE COMPANY: Q1: Are you a Manufacturer? Can you provide OEM or ODM service? Welland: Yes, we are the leading manufacturer for intelligent software and hardware development of personal health management. We have strong R&D department to support OEM and ODM service. Q2: Do you have any cetificates? Welland: Yes, our factory has approved by ISO9001, IS013485 by SGS, and BSCI. Our products have passed CE, RoHs, FCC, KC, Reach etc. QUESTIONS OF THE PRODUCTS: Q1: What’s your product’s MOQ and can we print the logo on the product and customized packagings? Welland: Yes, we can support small orders. And the customized logo is free for MOQ 1000pcs. Q2: What's the warranty period for our product? Welland: 1 year. Q3: What's the leadtime for the sample and the mass production? Welland: 7- 10days after receipt of sample cost. And 35-45 days for mass production after receipt of order deposit. Q4: Can we get sample first before order? How much cost? Welland: Yes, normally the sample is free and freight collected. For more than 3pcs samples, we will charge as the unit price and refund once order confirmed. Q5: What’s the payment terms? Welland: TT30% deposit and balance against shipping doc, L/C at sight. Q6: How to work customized App? Welland: We can help to customize the standard App. And SDK and Blue-tooth protocol is also ok to work for the customized App.